It is not common knowledge that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices.

Wanting to get the most out of the new car sales that occur towards the end of the financial year or getting your new car ready for the holidays with a service? Here is some sound advice from Singh's Tyre and Auto Centre (Pakenham) in Pakenham.

The purchase of a new car is one of the major investments you are likely to make, so it shows common sense to do your utmost to care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is not common knowledge that it is your right to choose which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Nobody can force you to take the car back to the dealership who sold it to you for service or repairs. Provided the work is implemented to the manfufacturers specifications by an adequately trained person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Singh's Tyre and Auto Centre (Pakenham) mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Singh's Tyre and Auto Centre (Pakenham) mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco Nationwide Warranty, giving you added protection. Singh's Tyre and Auto Centre (Pakenham) will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between extended, statutory and manufacturer warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.

So when purchasing your new vehicle., look out for new car dealers who may try to push the incorporation of “express” or “extended” warranties, often for free. More often than not these ‘additional' warranties may include quite comprehensive restrictions or provisions, and are not always what they are cracked up to be. Many times these warranties provide barely any additional benefits which exceed the consumer's basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.

Such warranties are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or longer waiting times due to fewer available service locations or mechanics.

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.

Under Australian Consumer Law (ACL), you are protected by a Consumer Guarantee which takes into account purchase price, realistic expectations of when a failure might occur, advertising claims and the conditions under which a vehicle should operate. Previously known as a Statutory Warranty, the Consumer Guarantee does not have a specific time limit associated with it nor can it ever be replaced by a manufacturers warranty, which is in addition to the Consumer Guarantee.

Manufacturers warranties are essentially a promise to the buyer that the new vehicle will be free from defects for a specific time and that any such defects will entitle buyers to a repair or other compensation. According to the Competition and Consumer Act (2010), such warranties cannot state that a vehicle MUST be returned to an authorised dealer for servicing

Often new car dealers will try to include "express" or "extended" warranties, sometimes for free, in the purchase of your new vehicle. These ‘extra' warranties are in addition to the manufacturers warranty and may include quite specific restrictions or provisions, usually in unclear or confusing language. Many of these contracts actually provide little or no additional benefits over and above the consumer's basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealership. Extended warranties can (and often do) restrict you to a specific dealership, which can have its drawbacks.

Can Singh's Tyre and Auto Centre (Pakenham) service my new car without voiding the warranty?

There is NO requirement to service your car at a manufacturer's dealership to preserve;

Any manufacturer's warranty (that may apply to your vehicle). 

Any state or territory based statutory warranty (that may apply to your vehicle). 

Your rights to Consumer Guarantees (formerly known as implied statutory warranties). 

What steps will Singh's Tyre and Auto Centre (Pakenham) take to protect my warranty?

Singh's Tyre and Auto Centre (Pakenham) are fully qualified to carry out log book servicing and we ensure all work is performed according to the manufacturer's specifications, using appropriate quality parts, fluids and lubricants where required, meaning the manufacturers warranty remains intact. In addition, all work carried out by Singh's Tyre and Auto Centre (Pakenham) is backed by the Repco Authorised Service Nationwide Warranty.

Can Singh's Tyre and Auto Centre (Pakenham) stamp my logbook ?

Singh's Tyre and Auto Centre (Pakenham) can and WILL stamp your log book to verify the work has been conducted by fully qualified staff according to manufacturer's specifications, using appropriate quality parts, fluids & lubricants.

Will having my car serviced with Singh's Tyre and Auto Centre (Pakenham) help maintain the value?

It goes without saying that a vehicle which has been well taken care of will maintain its value better than a poorly maintained one. Proof of a regular, properly adhered to service schedule will add further supporting evidence the car is in good condition. In addition to maintaining your warranty with correct service procedures, Singh's Tyre and Auto Centre (Pakenham) will stamp your log book, which can prove invaluable should you ever decide to sell the car.

What about extended warranty or specific ‘service plans'?

Motor vehicle dealers sometimes offer their own extended (or express) warranties on vehicles. These extra warranties often begin after the manufacturer's warranty and may stipulate that the vehicle must be serviced by the actual dealer offering the warranty. They are generally within their right to impose this condition, but the buyer should beware, such warranties are not always what they seem. Singh's Tyre and Auto Centre (Pakenham) will be happy to advise you on the conditions and relative value before you commit to any service plan.

It is a little known fact that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices. Singh's Tyre and Auto Centre (Pakenham) can service your new car using quality parts and fluids, preserving your warranty…

New car log book servicing in Pakenham

Singh's Tyre and Auto Centre (Pakenham) are the Right Choice for New Car Service

One main function of your car’s suspension is to provide a smooth, comfortable ride and even when you’re on a bumpy road. 

However, your suspension’s most important job is to keep all four tyres in firm contact with the road so that steering, driving and braking systems are effective. 

Without your suspension in good working order, control of the vehicle can become unmanageable and can lead to unfortunate (and fully-avoidable) accidents.

What are the signs your Suspension & Shock Absorbers may need servicing?

Nose diving and swerving - bonnet dips when braking or slowing down

Car rocks and rolls over bumps and doesn't hug bends when cornering

If you notice any of the following symptoms, you should get your vehicle checked out as soon as possible

Your car's safety and roadworthiness is dependent on the “safety triangle” consisting of the vehicle's ‘stopping, steering and stability' capabilities.

The suspension and shock absorbers are not just there to give you a smooth ride, they are integral tor the correct operation of these three critical capabilities, therefore keeping you, your passengers and other road users safe. Regular servicing and maintenance can help to prevent problems, but if you notice anything amiss, contact us ASAP to get it checked out. We are located in Pakenham and service customers in the surrounding areas as well.

See Singh's Tyre and Auto Centre (Pakenham) for all your suspension and shock absorber needs and be rewarded with the following benefits;

Top Quality: As a part of the Repco Authorised Service Centre network all of the work we perform is backed by the Repco Nationwide Warranty.

The Right Parts: Our mechanics are kept up on all the latest parts thanks to Repco service bulletins. Additionally, we have access to the Repco spare parts network which means we can find you the right part at the right price.

The Best Team: Our mechanics are well versed in many different makes and models. From a fleet of vehicles to the family car, we are here for you.

Our suspension and shock absorber services include inspection, diagnosis, repairs and replacements so we'll have your car fixed and back on the road time. Don't delay, book today.

Springs - Springs are designed to absorb energy and there are several different types including leaf, coil, torsion bar or air assisted springs. The springs on different types of cars will be set up to different levels. Luxury cars, for example, may have soft springs to produce a smoother ride but this results in more body movement when the car brakes and corners. Sports cars, on the other hand, tend to have tighter springs which allow for more aggressive driving, including around corners, but also mean a less smooth ride.

Shock absorbers - these dissipate the energy absorbed by the springs. The car would not work properly without the shock absorbers because the springs would cause it to bounce up and down when you go over a bump rather than absorb that bump.

Strut - this is a shock absorber mounted inside a coil spring. Struts do the job of the springs and shock absorbers plus provide additional structural support for the suspension system.

Anti-sway bar - spans the width of the axle and joins the two sides of the suspension together to provide stability to the car while it is moving.

What are your suspension & shock absorber's important parts?

Get more useful information in Repco Authorised Service Shock Absorbers Auto Facts Video

For high quality Suspension & Shock Absorber Services at a competitive price, contact us using the links below. We service many customers in Pakenham and the surrounding areas.

Singh's Tyre and Auto Centre (Pakenham) know that suspension and shock absorbers are not just there to give you a smooth ride, they are also integral to the correct operation of three critical areas - "stopping, steering and stability" therefore keeping you, your passengers and other road users safe.

Signs your suspension and shock absorbers may need servicing in Pakenham

Suspension & Shock Absorbers - what you need to know!

Since the timing belt has such an important role to play in your car's running system, it's crucial to have it replaced at the manufacturers recommended intervals or if there are obvious signs of wear and cracking. 

In most cases, there is no indication that a timing belt is becoming worn. Often, it just breaks. That's why most manufacturers recommend you have your vehicle's timing belt replaced every 60,000 to 100,000 kilometers.

Is your car in need of a timing belt replacement? Our Mechanics at Singh's Tyre and Auto Centre (Pakenham) can inspect, recommend and replace the timing belt in your car and save thousands of dollars on costly repairs as a result of a broken timing belt.

Call the team at Singh's Tyre and Auto Centre (Pakenham) to inspect your timing belt, if we find that it is deteriorating we will recommend a replacement. Don't wait till it breaks as this will cause excessive preventable damage. Keep you car in reliable condition with a regular log book service.

Is your car in need of a timing belt replacement? Our Mechanics at Singh's Tyre and Auto Centre (Pakenham) can help inspect & replace the timing belt in your car and save thousands of dollars on costly repairs as a result of broken timing belt.

Timing belt replacement in Singh's Tyre and Auto Centre (Pakenham)

Don't let that happen! Have your clutch checked and replaced before any problems arise.

There is nothing worse than not being able to get where you need to go when you need to be there! 

If you are noticing symptoms like grinding or chirping noises, problems getting into or changing gears or your clutch sticking – then you should call us before you encounter unexpected problems with your clutch such as broken flywheel, faulty clutch plate or leaky hoses.

If you want to reduce costs and maintenance while maximizing your safety while on the road then you come see us at Singh's Tyre and Auto Centre (Pakenham).

We provide skilled technicians, competitive rates and excellent customer service (just ask any of our past customers!) and a free vehicle condition report with every full car service.  

Rest assured that if you need reliable clutch repairs in Pakenham or surrounding suburbs then call us today or use our handy booking form below to book an appointment. We are ready to assist.

Call us Singh's Tyre and Auto Centre (Pakenham) before you encounter unexpected problems with your clutch such as broken flywheel, faulty clutch plate or leaky hoses.